PRIVACY POLICY

This policy explains in plain words how Akare Fuarcılık A.Ş. ("Akare") collects, uses and protects your personal data in the a2 Fairs (Akare) mobile app and on the mobile.a2fairs.com website. The legal details are in the Privacy Notice (KVKK).

In short

• We show no ads, we don't sell your data, and we don't track you across other apps or websites. We don't read your advertising ID.
• An institution sees your details only when you have your pass scanned at its stand.
• You can delete your account at any time, in the app or on the website.

What we collect

• Account: first and last name, email address, password (stored only as an irreversible hash), language and fair country.
• Profile and study plans: phone, birth year, city, education status, school; the level, fields and countries you're aiming for, budget band, start term, English level and score.
• Your fair activity: registrations, pass codes, fair check-ins, seminar entries and exits, stand scans and certificates.
• a2 Club and ambassadors: points, reward requests, quiz answers, badges; the ambassador application, task proofs (photos included) and invites.
• Device and usage: installation ID, device model, operating system and app version, notification permission and token; the pages you open and the features you use (never the text you type), error counts and crash reports.
• Records: IP address, server logs and records of your consents.

How we use it

To run your account; to provide your fair and seminar registrations, your pass and your certificates; to suggest schools, programmes and scholarships that fit you; to run the a2 Club and the ambassador programme; to tell you about your account, registrations and fairs and, if you agree, about campaigns; and to keep the app secure, fix faults and improve the service.

Who we share it with

• An institution whose stand scans your pass: it sees your name, city, education status, study plans, English level, email address and phone number, may download them as a list, and uses them to tell you about its programmes.
• Our service providers: hosting (Akamai Technologies / Linode), email (Google), notifications (Google Firebase Cloud Messaging) and crash reports (Google Firebase Crashlytics). They process the data only on our behalf, to provide the service.
• Certificate verification: anyone with a certificate's code can see the name, title, date and place on it.
• Authorities: when the law requires it.

We don't sell your data or share it with anyone for advertising.

Transfers abroad

Our servers and our service providers' servers are outside Türkiye, and so are most exhibiting institutions. So when you use the app, your data is transferred abroad. These transfers are made in line with Article 9 of Türkiye's Personal Data Protection Law (KVKK), on the Personal Data Protection Board's standard contracts; the details are in the Privacy Notice.

How long we keep it

Your account data is kept while your account is open; accounts unused for 3 years are deleted after a notice. Fair registrations and stand scans are kept for 2 years, email records for 90 days, usage records for 13 months and server logs for 30 days. Records of consent are kept as proof for up to 10 years.

How we protect it

Every connection between the app and our server is encrypted (HTTPS). Passwords are stored as irreversible hashes. Your session on the phone is kept in the device's secure storage. Akare staff can see data only as far as their work needs, and their access is logged.

Your choices and rights

• You can change your profile and study plans in the app at any time.
• Turn notifications on or off in Settings › Notifications, and your marketing consent in Settings › Privacy and consents.
• Request a copy of your data in Settings › Privacy and consents › Request a copy of my data.
• For your other rights under KVKK Article 11, write to info@akare.com.tr.

Deleting your account

Delete your account in the app in Settings › Delete account, or at mobile.a2fairs.com/en/delete-account. Your profile, study plans, registrations, points and ambassador details are deleted or anonymised, and your certificates are revoked. Records of your consents and data requests are kept as proof for the periods above.

App permissions

• Camera: for Akare staff and exhibitors to scan passes, and for ambassadors to take photos for their tasks.
• Photos: to add a photo from your library to an ambassador task.
• Calendar: to add fairs and seminars to your calendar (your calendar is never read).
• Notifications: optional.

Each permission is asked for only when you use the feature that needs it.

Under 18s

If you are under 18, use the app with your parent's or guardian's knowledge and permission. Only university students aged 18 or over can join the ambassador programme.

The website

mobile.a2fairs.com uses no advertising or analytics cookies.

Changes

We may update this policy. We announce important changes in the app; the current version is always on this page.

Contact

Akare Fuarcılık A.Ş., Gümüşsuyu Mah. Miralay Şefik Bey Sk. Hayrun Apt. No:13 Daire:6, Beyoğlu / İstanbul, Türkiye · info@akare.com.tr · +90 212 244 00 95